Communication Breakdown At TTC

The barricaded doors are not the problem but rather that there isn't a system within the TTC that informs management of on-going problems.

No transit via barricaded doors
March 06, 2007
Jack Lakey
Staff Reporter

When two of four doors to a TTC station are closed for months, some people start to doubt the transit system's claim that it is "The Better Way."

One of the TTC's busier stations is at Scarborough Town Centre.

With the subway, buses, the Scarborough LRT line and GO Transit all converging, the area is a public transit hub.

There's a walkway on the south side of the mall linked to the federal building in the complex, and also to Albert Campbell Square, the public gathering place adjacent to the former Scarborough city hall.

On the west side of the walkway, near the shopping centre's doors, is the entrance to the TTC station.

People going in and out of the station can use two small doors that must be opened by hand, or two adjacent larger automatic doors.

But the automatic doors stopped working last October and have since been barricaded.

And since the entrance is not heated, dripping water from a ceiling has formed a small ice patch inside the cordoned-off spot – the original reason for shutting down the doors, according to the transit system.

We received two emails, both complaining that, during the busy rush hour, everyone entering or exiting gets funnelled through the two small doors at the south end, causing congestion problems.

STATUS: TTC spokesperson Marilyn Bolton said she didn't know why the doors have been barricaded for so long, but said she'd get back with details of a plan to fix it.