...past experience has shown that without giving this group a modicum of power to correct problems it is like a social service volunteer recognizing a person is hungry but not being able to give them a sandwich.
The farce is we picked the wrong target at the TTC:
In my view, the rocket we launched at the TTC on Thursday’s front page (“TTC Farce: Customer service guru babysat by transit flaks, drives convertible to work”), which continued inside the paper, was misguided and bombed the wrong target.
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